“Individually, we are one drop. Together, we are an ocean.”
During the Norming stage, team members work on developing strategies to overcome the challenges they faced during the storming phase. At this point, team members may shift their focus towards building better relationships and fostering cooperation, as opposed to solely concentrating on achieving team objectives.
While some team members might perceive this as time-consuming and superfluous, it's an essential step for the team to establish normal operating processes.
For example, one process might be to use Active Listening during all team discussions.
It will be the establishment of processes that will form a crucial foundation for achieving high performance.
If a team makes it to the Norming team milestone but is unable to establish team processes, they may become stalled in the Norming stage. If, however, the team is able to develop and consistently use team processes, then the team may reach the final team milestone: Performing.